For growing businesses — roughly $1M to $5M in revenue — that are big enough to need dedicated operations and not yet big enough to hire for it full-time.
It has not outgrown the owner knowing everything. Financial administration piles up. Systems are held together with memory and good intentions. Deadlines get met by luck instead of by design.
A fractional operations manager steps into that gap: senior operational ownership, part-time, without the salary, benefits, and management overhead of a full-time hire.
The operation itself — the financials, the systems, the deadlines.
Bookkeeping oversight, bill pay and receivables rhythm, payroll coordination, monthly reporting that actually gets read. The numbers stay current and the owner stops guessing.
Workflows documented and followed. The tools talk to each other. Recurring work runs on rails instead of reminders. When something breaks, there is a system to fix — not a person to blame.
Filings, renewals, registrations, and regulatory deadlines — tracked, prepared, and met. Nothing expires quietly.
This is not executive assistance. No calendar management, no inbox triage, no board meetings. The work here is the operation itself — the financials, the systems, the deadlines — not the schedule around it.
Scoped to the depth of involvement. No timesheets.
Steady operational footing. Financial administration kept current — bookkeeping oversight, bill pay and receivables rhythm, monthly reporting that actually gets read. Compliance and deadline management — filings, renewals, and registrations tracked and met.
Everything in Foundation, plus the systems work. Workflows documented and followed, tools integrated, recurring work on rails instead of reminders. Payroll coordination and cash-flow visibility added.
Full operational ownership alongside the owner. Everything in Embedded, plus ongoing process improvement and the judgment calls that come with it — the closest thing to having a COO without hiring one.
Hours are a fair-use guide, not a meter. If the business consistently needs more hands-on time, that is the sign it has outgrown the tier — we move up a tier, we do not bill overages.
Twenty-five years in business operations and financial administration — including seven years running day-to-day operations and the full financial administration of a multi-entity organization: bookkeeping, payroll, payables and receivables, month-end reporting, compliance deadlines. Zero missed deadlines.
The same discipline, applied to your business.
Twenty minutes about your operation and whether we are a fit. No slide deck, no pressure.
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